Crash Replacement
When you're pushing the edges of limits in the pursuit of speed, the odd tumble can happen. As riders we understand that it can be heart breaking when your pride & joy suffers a bad crash. If your wheels are damaged as a result of a crash please contact us on team@siltmtb.com and we'll look after you from there...
CRASH REPLACEMENT BREAKDOWN:
- ALL CARBON models: Free Lifetime Crash Replacement.
- ENDURO & DOWNHILL models: 1st rim completely free of charge, then 50% off any future rim replacements.
- ALLOY TRAIL & XC models: 50% discount on rim replacements.
We've been there before & what's worse is finding out you're not supported. Rest assured, you will never experience this with our wheels & all we ask is that you pay the shipping fee to you.
*As we continue to evolve, there may be instances where certain models will be discontinued. While we will make every effort to provide an exact replacement, there may be situations where this is not feasible. In such cases, SILTMTB reserves the right to offer an equivalent or upgraded model of rim as a replacement
*Please note:
- Applicable to first owner only.
- If your wheels are not used for their designed purpose, the accompanying warranty & crash replacement will be void. e.g Carbon AMs used for Downhill / XC Carbon used for Enduro etc.